Impact of Work Stress on Surgeons Job Satisfaction with the Moderating Effect of Social Support: An Empirical Study from the Surgeons of Private Hospitals

Dr. Jehanzaib Khan; Dr. Imran Manzoor; Dr. Rizwan Khan Lodhi; Ayesha Manzoor

doi:10.33152/jmphss-7.2.3

Dr. Jehanzaib Khan Jinnah Hospital, Lahore, Pakistan
Dr. Imran Manzoor Continental Medical College, Lahore, Pakistan
Dr. Rizwan Khan Lodhi Continental Medical College, Lahore, Pakistan
Ayesha Manzoor University of Central Punjab, Lahore, Pakistan

DOI: https://doi.org/10.33152/jmphss-7.2.3

Keywords: Job satisfaction of surgeons, Work anxiety, Work life balance, Social support, Private hospitals

Abstract

The purpose of this research is to investigate the relationship between work-life balance and workplace anxiety on job satisfaction experienced by surgeons. Further, the objective of this study is to investigate the moderating role of social capital among the observed variables. The researchers used quantitative methodology to conduct this research. The population of this research consists of surgeons working in private hospitals in Lahore. The researchers collected data from 495 respondents through an adopted structured questionnaire. The researchers used a simple random method to select the respondents. The findings of current research indicated that both dimensions of work stress, i.e., work-life balance and workplace anxiety, on job satisfaction. Further, the findings indicated that social capital has a moderating effect on work-life balance and job satisfaction. Lastly, the outcomes revealed that social capital has a moderating effect on workplace anxiety and job satisfaction. The study findings recommended that top-level managers have the potential to boost surgeons’ satisfaction by implementing stress management practices in the workplace and offering social support. It is possible that in the future, research will support organizational citizenship behavior as a mediator between the stress of work and the level of job satisfaction experienced by surgeons.

References

AbuAlRub, R. F. (2004). Job stress, job performance, and social support among hospital nurses. Journal of Nursing Scholarship, 36(1), 73-78. https://doi.org/10.1111/j.1547-5069.2004.04016.x

Anwar, S. M., Burfat, F. M., & Abro, A. A. (2021). Sociological analysis of job satisfaction of working women at male-dominated workplace in Quetta (Balochistan). Journal of Management Practices, Humanities and Social Sciences, 5(1), 12-17.

Bartram, T., Joiner, T. A., & Stanton, P. (2004). Factors affecting the job stress and job satisfaction of Australian nurses: Implications for recruitment and retention. Contemporary Nurse, 17(3), 293-304. https://doi.org/10.5172/conu.17.3.293

Charoensukmongkol, P., & Phungsoonthorn, T. (2022). The interaction effect of crisis communication and social support on the emotional exhaustion of university surgeons during the COVID-19 crisis. International Journal of Business Communication, 59(2), 269-286. https://doi.org/10.1177/2329488420953188

Chen, S., Alers-Rojas, F., Benner, A., & Gleason, M. (2022). Daily experiences of discrimination and ethnic/racial minority adolescents' sleep: The moderating role of social support. Journal of Research on Adolescence, 32(2), 596-610. https://doi.org/10.1111/jora.12693

Dodanwala, T. C., Santoso, D. S., & Yukongdi, V. (2022). Examining work role stressors, job satisfaction, job stress, and turnover intention of Sri Lanka's construction industry. International Journal of Construction Management, 1-10. https://doi.org/10.1080/15623599.2022.2080931

Hamaideh, S. H. (2011). Occupational stress, social support, and quality of life among Jordanian mental health nurses. Issues in Mental Health Nursing, 33(1), 15-23. https://doi.org/10.3109/01612840.2011.605211

Hendrix, W. H., Stephen Cantrell, R., & Steel, R. P. (1988). Effect of social support on the stress-burnout relationship. Journal of Business and Psychology, 3, 67-73. https://doi.org/10.1007/BF01016749

Huang, X., Chen, H., Gao, Y., Wu, J., Ni, Z., Wang, X., & Sun, T. (2022). Career calling as the mediator and moderator of job demands and job resources for job satisfaction in health workers: A cross-sectional study. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.856997

Ko, J. W., & Yom, Y. H. (2003). The role of social support in the relationship between job stress and job satisfaction/organizational commitment among hospital nurses. Journal of Korean Academy of Nursing, 33(2), 265-274. https://doi.org/10.4040/jkan.2003.33.2.265

Leveck, M. L., & Jones, C. B. (1996). The nursing practice environment, staff retention, and quality of care. Research in Nursing & Health, 19(4), 331-343. https://doi.org/10.1002/(SICI)1098-240X(199608)19:4<331::AID-NUR7>3.0.CO;2-J

Li, C., Song, R., Fan, X., Zhou, Z., & Xu, L. (2022). Moderating effect of work-related social support on the relationship between role conflicts and job satisfaction among female nurses pursuing a further degree in China. International Journal of Nursing Practice, 28(5),e13014. https://doi.org/10.1111/ijn.13014

Li, X., Zhang, N., & He, X. (2022). Role stress and depressive symptoms amongst social workers in China: The moderating effects of social support. The British Journal of Social Work, 52(1), 26-43. https://doi.org/10.1093/bjsw/bcaa193

Martin, L., Hauret, L., & Fuhrer, C. (2022). Digitally transformed home office impacts on job satisfaction, job stress and job productivity. COVID-19 findings. Plos One, 17(3), e0265131. https://doi.org/10.1371/journal.pone.0265131

Mrayyan, M. T. (2005). Nurse job satisfaction and retention: Comparing public to private hospitals in Jordan. Journal of Nursing Management, 13(1), 40-50. https://doi.org/10.1111/j.1365 2834.2004.00453.x

Niebuhr, F., Borle, P. , Bö rner-Zobel, F., & Voelter-Mahlknecht, S. (2022). Healthy and happy working from home? Effects of working from home on surgeons health and job satisfaction. International Journal of Environmental Research and Public Health, 19(3), 1122. https://doi.org/10.3390/ijerph19031122

Pancer, S. M., Hunsberger, B., Pratt, M. W., & Alisat, S. (2000). Cognitive complexity of expectations and adjustment to university in the first year. Journal of Adolescent Research, 15(1), 38-57. https://doi.org/10.1177/0743558400151003

Rostami, A., Ghazinour, M., Burman, M., & Hansson, J. (2022). Job satisfaction among Swedish police officers: The role of work-related stress, gender-based and sexual harassment. Frontiers in Public Health, 10. https://doi.org/10.3389/fpubh.2022.889671

Sargent, L. D., & Terry, D. J. (2000). The moderating role of social support in Karasek's job strain model. Work & Stress, 14(3), 245-261. https://doi.org/10.1080/02678370010025568

Saher, S., Masih, S., & Raju, V. (2021). Impact of despotism on well-being through perceived stress and moderating role of emotional intelligence: A testing of social exchange theory. Journal of Administrative and Business Studies, 7(1), 01-11.

Sigursteinsdottir, H., & Karlsdottir, F. B. (2022). Does social support matter in the workplace? Social support, job satisfaction, bullying and harassment in the workplace during COVID-19. International Journal of Environmental Research and Public Health, 19(8), 4724. https://doi.org/10.3390/ijerph19084724

Zanabazar, A., Jigjiddor, S., & Jambal, T. (2022). The Impact of Work-related Stress on Job Satisfaction and Organizational Trust during COVID-19 Pandemic. SHS Web of Conferences, https://doi.org/10.1051/shsconf/202213501019

Zheng, G., Lyu, X., Pan, L., & Chen, A. (2022). The role conflict-burnout-depression link among Chinese female health care and social service providers: the moderating effect of marriage and motherhood. BMC Public Health, 22(1), 1-13. https://doi.org/10.1186/s12889-022-12641-y

Ziauddin, I., Khan, M., Jam, F., & Hijazi, S. (2010). The impacts of employees’ job stress on organizational commitment. European Journal of Social Sciences, 13(4), 617-622.