https://global-jws.com/ojs/index.php/global-jws/issue/feed Journal of Management Practices, Humanities and Social Sciences 2024-04-25T02:38:12-05:00 Dr. Farooq Ahmed Jam editor@global-jws.com Open Journal Systems https://global-jws.com/ojs/index.php/global-jws/article/view/244 Navigating Tomorrow's Banking Landscape: Exploring the Role of AI, Unraveling Issues and Confronting Challenges 2024-04-08T01:28:01-05:00 Gulfraz Naqvi gulfraz.naqvi@umt.edu.pk Muskan Afzaal gulfraz.naqvi@umt.edu.pk Malaika Shafeeq gulfraz.naqvi@umt.edu.pk Khair un-Nisa gulfraz.naqvi@umt.edu.pk <p>Banking is a vital component of the entire monetary framework. It gives speculation, credit, and framework to the country's economy. Banking is an indispensable piece of the entire monetary area. It gives speculation, credit, and framework to the country's economy. The job of banking in monetary advancement is multi-layered and fundamental. Many banks are putting resources into innovative answers to address these difficulties for robotized administrative consistency. AI consciousness is changing the elements of organizations, and the financial framework is no exception. Prior literature affirms that artificial intelligence can make extra worth of up to USD 1 trillion every year for the worldwide banking industry. The current study used a systematic review of literature papers and books that have been considered from 2010 to 2020, and a total of 338 papers were considered during the period. The current study's findings outline the challenges and difficulties faced by the banking industry related to the implementation of AI assistance. Additionally, this study recommends that bank organizations and advancement managerial experts take essential actions to foster security, and affirmation assesses that confirmation further creates client care to grow the steadfastness and charm of AI monetary assistance.</p> 2024-03-28T00:00:00-05:00 Copyright (c) https://global-jws.com/ojs/index.php/global-jws/article/view/248 The Politics of Inversion: Carnivalesque Subversion in Nobody Killed Her 2024-04-04T01:29:30-05:00 Ayesha Hanif ayeshakhu149@gmail.com Dr. Sadia Irshad ayeshakhu149@gmail.com Dr. Maria Farooq Mann ayeshakhu149@gmail.com <p>Carnivalesque subversion operates through the inversion of entrenched hierarchies and established doctrines. It dismantles the preconceived notions of power and authority. The present study employs Bakhtin’s theory of carnivalesque founded in Rabelais and His World (1984) to unravel and dismantle entrenched paternalistic and political power hierarchies through the textual analysis of Javeri’s (2017) Nobody Killed Her. Addressing the research void, the present study has employed both grotesque realism and laughter simultaneously to unfurl the embedded marginalization within these potent authoritative dynamics. While contemporary academic corpus has exhaustively investigated the carnivalesque grotesque and its subversive potency, a considerable gap exists in the scrutiny of how the fusion of grotesque realism and laughter within this paradigm can function as a revolutionary strategy for challenging enrooted power hierarchies and unveiling marginalized voices. Preceding studies often deliberate on either the carnivalesque or grotesque features individually, leaving uncharted grounds regarding their collaborative effect, specifically in the backdrop of revealing and challenging patriarchy and marginalization. The present research is remarkable in its holistic perspective of the carnivalesque grotesque by applying the lens of grotesque realism and laughter simultaneously. By integrating these features, this study, through the textual analysis, strives to unearth the nuanced strategies in which laughter, as a subversive instrument within the carnivalesque grotesque, accentuates the intensity of grotesque realism in revealing power hierarchies. Moreover, the study peculiarly situates the carnivalesque grotesque as an active space where peripheral voices not only defy but dynamically reconstruct power mechanics through deliberate strategies of subversion and laughter. In this way, this research bridges an extant gap in the literature by furnishing the interplay between grotesque realism and laughter and affirms the collective potential of the carnivalesque grotesque for a radical social critique. This exploration utilizes carnivalinspired imagery to transcend and subvert conventional borders. By plummeting into the varied features of the carnivalesque grotesque, this study seeks to articulate its inherent potential as transformative agents, orchestrating a discourse that dismantles societal norms and inverses power politics.</p> 2024-03-28T00:00:00-05:00 Copyright (c) https://global-jws.com/ojs/index.php/global-jws/article/view/249 Interplay between Digital Marketing, Business Analytics and Innovation Capability: A Case of Greece SMEs 2024-04-23T01:47:24-05:00 Georgia Moschogianni georgiamoschogianni@outlook.com.gr <p>This study examines the effects of digital marketing on the purchase intention and market performance of Small and Medium-Sized Enterprises (SMEs) in a developing market in Greece's pharmaceutical, IT, and service sectors. In the pharmaceutical, IT, and service industries, it also looks at how innovation capability functions as a mediating factor in the interaction between digital marketing, purchase intention, and market performance. A Partial Least Squares - Structural Equation Modelling (PLS-SEM) technique was employed to examine data from 260 Small and Medium-Sized Enterprises (SMEs) in the pharmaceutical, IT, and service industries. This study was conducted in Greece, and the targeted population was pharmaceutical, IT, and service sector owners and senior managers. As the population was unknown, it was difficult to access all the owners and senior managers from Greece's SME sector. A non-probability sampling technique was used, and the sampling method was convenient. The main objective of this paper is to identify themes and trends directly related to digital marketing, business analytics, innovation capability, and SMEs. The findings demonstrate that, through innovation capabilities in mediation, digital marketing directly impacts the market performance and purchase intention of SMEs in the pharmaceutical, IT, and service sectors. On the other hand, through the complete mediation of innovative capability, digital marketing directly influences the buying intention and market performance of SMEs in the pharmaceutical, IT, and service industries. The results of this study offer valuable insights through business, through business analytics in moderation on digital marketing and market performance and purchase intention of SMEs in the pharmaceutical, IT, and service sectors. Businesses continue to invest large sums of money in growing their Business Analytics (BA) and innovation departments, yet it is still unclear how performance is enhanced. Greece's Small and Medium-Sized Enterprises (SMEs) are an important and dynamic component of the nation's commercial environment. These businesses are essential for stimulating innovation, creating jobs, and advancing economic progress. Greece's economy is resilient and diverse because of the wide variety of SMEs that operate there in different industries. The results support earlier studies mostly carried out in developed (Western) economies. Practically speaking, this research aids SMEs in realising the value of innovation by encouraging them to test out new concepts Regularly to sustain innovation and a competitive edge in a demanding business climate. Future research directions are also given.</p> 2024-03-28T00:00:00-05:00 Copyright (c) https://global-jws.com/ojs/index.php/global-jws/article/view/250 A Revisit on the Servicescape (Physical and Social): Re-Conceptualization and Validation 2024-04-25T02:38:12-05:00 Muhammad Asghar Ali mahmadurrehman@gmail.com Muhammad Ahmad-ur-Rehman mahmadurrehman@gmail.com Mohammad Ali Haider Chauhan mahmadurrehman@gmail.com <p>This study aims to re-conceptualize the servicescape construct and develop a valid full-service restaurant scale. Data were collected through an online survey of two different studies. The respondents were identified using a purposive sampling technique. In the study, 1200 correctly filled survey questionnaires were used for data analysis in SPSS. The EFA technique was applied for dimension determination, and Cronbach's alpha was used to ascertain the validity of the dimensions. In Study 2, the researcher received 300 correctly filled responses, and confirmatory factor analysis was performed to determine whether the items were adequately loaded for discriminant and convergent validity to measure the respective construct. This study confirmed 11 factors solution for the servicescape as a higher-order construct. We used Smart PLS to determine the two-second-order formative construct (physical and social dimensions) and servicescape as a higher-order formative construct. Results from the psychometric and nomological properties confirmed that the perceived servicescape is a valid instrument for measuring the environmental aspects of full-service restaurants in Malaysia. The results also identified perceived servicescape as a reflective formative higher-order construct that positively influences customer experience satisfaction. With the many inconsistencies in servicescape measurement and strategies, this study is unique as we revisit the servicescape scale and provide a more precise measurement</p> 2024-03-28T00:00:00-05:00 Copyright (c)